Technical Support

With over 10 years of experience in technical support doing warranty service calls for Dell & Gateway and refurbishing computers for HP, there isn’t much that Derek hasn’t seen. Whether your computer is just running a little slow or you’ve got 100 viruses, you’ve come to the right place.
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Since there is a lot of down time between the different steps of a system recovery and some hardware components take less than an hour to replace we, are able to offer discounted rates for services performed on dropped off devices.

Hardware Replacements:

  • Screens(LCDs)
  • Touchscreen Digitizers(Glass over the screen)
  • MotherBoards
  • Hard Drives
  • RAM
  • Power Supply
  • Laptop Keyboard
  • Laptop Plastic Case Parts

Supported Operating Systems:

  • Windows XP
  • Windows Vista
  • Windows 7
  • Windows 8
  • Windows Server
  • Mac OS X
  • Linux

Devices Supported:

  • Laptops
  • Desktops
  • Servers
  • Androids
  • iPhones
  • Printers
  • Scanners
  • Wired & Wireless Networks
  • And Much More

Software Supported:

  • Anti-Virus Removal
  • Mal-Ware Removal
  • Backup Software
  • Microsoft Office
  • Firefox
  • Chrome
  • Internet Explorer
  • And Much More

If you don’t see you what you’re looking for listed. Please contact us now with the form on the right.

Technical Support Rates

On-Site Hourly Rate (1 Hour Minimum)

First Hour

$75

Each Additional Hour

$50

Remote Support Rate

$25 per half hour

 

Compare Rates Now!

With our service, if the virus(es) can’t be removed within an acceptable amount of time. We recommend backing up your files and re-installing your operating system. This will 100% Guarantee your system is clean and you will not lose any files. Then either you can re-install your apps or we can do it for you at the normal rate. This approach saves time and money. Most Virus removal jobs take 1-3 hours depending on how much needs to be backed up.